Comments on: User Journeys

By: Review: User-centred Design – Value and Process « EBI Interfaces

Review: User-centred Design – Value and Process « EBI Interfaces — Fri, 19 Feb 2010 11:24:29 +0000

[...] a “before” and “after” phase. Reading around how other people employ user journeys, it can also be useful to include a concept of time in the journey, so that you can add more detail [...]

By: Sketching Alternative and Social Activities › Wireframes Magazine

Sketching Alternative and Social Activities › Wireframes Magazine — Thu, 04 Jun 2009 21:10:52 +0000

[...] sketches of Jonas Löwgren. Then again, this sample also shares the high level characteristics of a user journey submitted by Steve Johnson. Finally, as I’ve written in my personal blog I’ve also [...]

By: Marcel Zimmermann

Marcel Zimmermann — Thu, 14 May 2009 18:48:59 +0000

check out the iainstitute. they have a brilliant collection of visio stecils: http://iainstitute.org/tools/
…but i don't know if there are litte people included ;-)
cheers, marcel

By: Sarah Templeton

Sarah Templeton — Thu, 14 May 2009 15:41:56 +0000

The site above seems to have issues! I'm fairly new to this, where else can I find some cool little people to add to Visio?

Thanks

By: Marcel Zimmermann

Marcel Zimmermann — Fri, 23 Jan 2009 11:40:34 +0000

Really cool stuff! Theres a good visio stencil at http://petervandijck.com/iabook/template.htm

By: Nathan Wall

Nathan Wall — Fri, 09 Jan 2009 07:37:28 +0000

I've been using a 2D version of the user journey concept for some time now. I have used the technique both for immediate "single session" experience flows and also for mapping out an entire customer life cycle that lasts several years. Surprisingly the technique scales really well. Have to agree with Loren though, the 3D perspective is rather cool :)

By: Iain Lowe

Iain Lowe — Thu, 08 Jan 2009 04:15:27 +0000

I love the fact that these consider the long term and gradual engagement. It's a refreshing difference from the more common 'all in one go' experience that gets diagrammed.

By: Loren Baxter

Loren Baxter — Thu, 08 Jan 2009 01:44:50 +0000

This is a kind of storyboard I've never seen before – I really like it. The 3d angled perspective is a cool style, and it's so easy to drop Visio / OG prepackaged shapes down that it seems much quicker than hand drawing.