3 Ideas For Capturing Feedback

August 16th, 2011

It took a while, but here are some results from what people submitted for the Feedback Note call for samples:

Dedicated Note Spaces

Craig’s preferred method of capturing feedback is on the wireframes themselves within a dedicated notes section. After printing out the full set of wires on a large piece of paper he then takes notes and sketches on top of what is already there. Looking more closely, a lot of the feedback in this particular wireframe is written in a question or task format – as in: “How would the user do this or that”. I think it’s an interesting way of testing the interface with additional sub cases which should be eventually accounted for.

Credits: Craig Kistler

Saving Whiteboards with Evernote

For Anirban, what works is jotting down everything on a whiteboard, and taking it as a snap using the Evernote app. Apparently, with Evernote he can capture the progression of the artifact and then play it out as a sequence as it occurred. In this way, the physical and the virtual can be easily bridged and stored for later.

Credits: Anirban Majumdar

Capturing Sign Off with Checkmarks

When it comes down to my own approach for collecting feedback, I often write all over the wireframes in a different colour on a separate layer. Recently however I’ve began trying to capture sign offs or some form of collective agreement in the wireframes. Sometimes when working with a larger group, team members wish to know and store what has been agreed upon, and what needs additional work. Extending my personal sketching style, I started using two basic circle like symbols of a checkmark as well as a “x” to denote just that. These little symbols I drop throughout the wireframes as needed, and then update a copy of the document in a shared folder (usually Dropbox).

Credits: Jakub Linowski

Thoughts? Comments? Or have other ways of collecting feedback? Please share.

4 Responses to “3 Ideas For Capturing Feedback”

  1. Des Says:

    http://intercomapp.com/ is excellent for gathering feedback.
    I wrote a bit about feedback here:
    [1] http://contrast.ie/blog/have-you-tried-talking-to
    [2] http://contrast.ie/blog/what-happens-with-feedbac

  2. Gaurav Says:

    :- )

  3. Jonathan Lupo Says:

    My team uses protonotes, which allows you to overlay virtual "sticky notes" on top of a clickable prototype. We find it best used when looking at an Axure prototype that is hosted on one of our servers.

  4. Cécile Says:

    I think you would need Askimet on your blog platform to avoid spam comments :)